Support

We're here to help

Questions, bug reports, or feature ideas — we usually reply within a day or two.

Contact

Bug reports & help: support@cardsnap.ggates1020.com

Feature requests: feature-requests@cardsnap.ggates1020.com

Everything else: contact@cardsnap.ggates1020.com

Frequently Asked Questions

Which scan mode should I use?

Close-Up for modern cards (roughly 8th Edition, 2003, onward) that print a collector number and set code at the bottom-left. Full Card is for older cards that don't print a set code at all — it matches by name and lets you pick the exact printing.

Is CardSnap MTG available on Android?

No — CardSnap MTG is iOS only, for iPhone and iPad. There's no Android version currently planned.

What's included in the free plan?

10 scans per day, up to 50 cards tracked, and 25 rows per import/export. Premium removes all three limits.

Can I import my existing Moxfield collection?

Yes — Import/Export lets you bring in your Moxfield CSV export, and export new scans back out whenever you're ready to sync up.

Does CardSnap MTG store my data anywhere?

No — your collection stays on your device. See our Privacy Policy for details.

How do I cancel my subscription?

Manage or cancel anytime in your Apple ID subscription settings — billing is handled entirely by Apple, and we have no ability to process it directly.